-- Posted by annacuteface at 12:04 pm on June 15, 2009 I recently Reinstalled the operating system on my Dell because It was full of Virus' and such, so I just redid the entire thing. The problem now is that i can not get it to connect to my DSL. I Plug in the connection and nothing happens, I have manually entered the IP address and DNS and Still nothing. Any Advice?? Thank you. -- Posted by Forever Angel at 12:07 pm on June 15, 2009 Network Setup Wizard? -- Posted by spooner at 12:08 pm on June 15, 2009 are you using ethernet? -- Posted by annacuteface at 12:10 pm on June 15, 2009 Quote: from spooner at 12:08 pm on June 15, 2009 are you using ethernet? Yes I am -- Posted by spooner at 12:11 pm on June 15, 2009 Quote: from annacuteface at 12:10 pm on June 15, 2009 Quote: from spooner at 12:08 pm on June 15, 2009 are you using ethernet? Yes I am thats your problem. when you reinstall the OS, it didnt come with your specific ethernet driver. you need to find it online. -- Posted by annacuteface at 12:12 pm on June 15, 2009 Quote: from spooner at 12:11 pm on June 15, 2009 Quote: from annacuteface at 12:10 pm on June 15, 2009 Quote: from spooner at 12:08 pm on June 15, 2009 are you using ethernet?    Yes I am thats your problem. when you reinstall the OS, it didnt come with your specific ethernet driver. you need to find it online. How do I do that With out the Internet on there than?? -- Posted by spooner at 12:13 pm on June 15, 2009 Quote: from annacuteface at 12:12 pm on June 15, 2009 Quote: from spooner at 12:11 pm on June 15, 2009 Quote: from annacuteface at 12:10 pm on June 15, 2009 Quote: from spooner at 12:08 pm on June 15, 2009 are you using ethernet?   Yes I am    thats your problem. when you reinstall the OS, it didnt come with your specific ethernet driver.    you need to find it online. How do I do that With out the Internet on there than?? use the computer your on. find the drivers and put them on a flash drive. install them on your other computer. -- Posted by annacuteface at 12:14 pm on June 15, 2009 Quote: from spooner at 12:13 pm on June 15, 2009 Quote: from annacuteface at 12:12 pm on June 15, 2009 Quote: from spooner at 12:11 pm on June 15, 2009 Quote: from annacuteface at 12:10 pm on June 15, 2009 Quote: from spooner at 12:08 pm on June 15, 2009 are you using ethernet?       Yes I am   thats your problem. when you reinstall the OS, it didnt come with your specific ethernet driver.   you need to find it online.    How do I do that With out the Internet on there than?? use the computer your on. find the drivers and put them on a flash drive. install them on your other computer. Alright, I'll give it a try. Thank you for your help. -- Posted by spooner at 12:16 pm on June 15, 2009 Quote: from annacuteface at 12:14 pm on June 15, 2009 Quote: from spooner at 12:13 pm on June 15, 2009 Quote: from annacuteface at 12:12 pm on June 15, 2009 Quote: from spooner at 12:11 pm on June 15, 2009 Quote: from annacuteface at 12:10 pm on June 15, 2009 Quote: from spooner at 12:08 pm on June 15, 2009 are you using ethernet?    Yes I am       thats your problem. when you reinstall the OS, it didnt come with your specific ethernet driver.       you need to find it online.   How do I do that With out the Internet on there than??    use the computer your on. find the drivers and put them on a flash drive. install them on your other computer. Alright, I'll give it a try. Thank you for your help. no prob, hope it works out. pm me if you need help still -- Posted by Charolastra at 9:57 am on July 2, 2009 It seems like whatever version of XP you installed, it's clearly missing the drivers that are required for you to detect an external modem hardware. If you downloaded it somewhere or torrented, there's a good chance that you may have downloaded a condensed version of XP, because some people actually prefer that and having their computer squeaky clean and without extraneous software that they're never going to use. If you are going to download XP, do not download TinyXP. Try downloading the full version, then using WinISO or something like that to burn the image of the download onto a disk. Now when you restart, you can just boot using the disk then do a clean reformat once again and this time I think your computer will be able to detect your DSL modem. Make sure you have everything backed up though. But even this is risky. I highly recommend that you go out and buy a copy of Windows Vista and install that instead. This way you'll have a more up-to-date version of Windows and you'll also be a little more safer when you use the internet. If the RAM you have on your computer now isn't quite 500MB, which is the minimum requirement for Vista, take it to Best Buy and those guys will gladly add or replace a few extra sticks required for the install. It won't cost you much either and you'll notice an increase in performance.