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  LiveWire / Technical Forums / Hardware Tech Support / Viewing Topic

If you are good with computers...
help please. I know nothing.
Replies: 8Last Post July 21 1:06pm by Dickij03
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( greatescape11 )


Crocodile Tears

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Ok so my disc drive (CD ROM/DVD) has been acting up.
I got it to work briefly last night, but its not working again now.

Here's the deal:

-I have a sony vaio with vista as my operating system.
-When I put a disc in, I can hear it making noise like its going to read it, but then nothing happens and if I go to "My Computer" its shows nothing in the drive.
-My device manager tells me this: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"


Any ideas?????

I've already tried uninstalling, restarting and reinstalling.

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I felt you in my life
Before I ever thought to

A Tribute to Livewire Excellence.


10:40 am on July 13, 2008 | Joined July 2007 | 300 Days Active
Join to learn more about greatescape11 Jamaica | Female | 16203 Posts | 24235 Points
bravosquadsas


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the driver for your cd drive has been removed or is broken. find the manufacturer and model number of the disc drive in my computer and go to their website and have a hunt around for driver downloads.

if that fails try the sony website and they should have all of the drivers for any pieces of equipment they supply.


10:42 am on July 13, 2008 | Joined July 2008 | 15 Days Active
Join to learn more about bravosquadsas England, United Kingdom | Straight Male | 262 Posts | 458 Points
tait


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Go to device manager right click on the drive then select disable then enable. See if that works.

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10:42 am on July 13, 2008 | Joined April 2005 | 839 Days Active
Join to learn more about tait Scotland, United Kingdom | Straight Male | 9108 Posts | 17942 Points
matto


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Try here.

Also,
From the device manager (start > run > devmgmt.msc), right-click the drive in question, click properties, click the driver tab, and list the driver version.  And also list the name of the drive, which will appear both from the main device manager and the top of the driver window you just opened.  I'll check to make sure your drivers are up to date.

Post edited at 10:50 am on July 13, 2008 by matto

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10:48 am on July 13, 2008 | Joined Aug. 2007 | 229 Days Active
Join to learn more about matto California, United States | Straight Male | 4171 Posts | 8187 Points
Dickij03


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This worked for a mate of mine

http://www.aumha.org/downloads/cdgone.zip

Something goes tits up the registry for some reason. This resolved it for him, he was running vista aswell.

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Skype me?: Dickij03
Msn me?: Webmaster@dickij.co.uk
Website?: Digitalwarriros.co.uk


11:31 am on July 13, 2008 | Joined Aug. 2006 | 209 Days Active
Join to learn more about Dickij03 Wales | Straight Male | 948 Posts | 3512 Points
( greatescape11 )


Crocodile Tears

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Quote: from Dickij03 at 1:31 pm on July 13, 2008

This worked for a mate of mine

http://www.aumha.org/downloads/cdgone.zip

Something goes tits up the registry for some reason. This resolved it for him, he was running vista aswell.


Whoa!  

That worked.  Thanks!

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I felt you in my life
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12:12 pm on July 13, 2008 | Joined July 2007 | 300 Days Active
Join to learn more about greatescape11 Jamaica | Female | 16203 Posts | 24235 Points
JeremyM

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Quote: from greatescape11 at 1:40 pm on July 13, 2008

vista as my operating system.

There's your problem.

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smd

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5:54 am on July 15, 2008 | Joined Oct. 2004 | 429 Days Active
Join to learn more about JeremyM New York, United States | Straight Male | 5372 Posts | 8530 Points
applefreek113


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the first problem is that its vista lol

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8:41 pm on July 17, 2008 | Joined June 2008 | 39 Days Active
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Dickij03


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Just came back to look at this thread after i was given 100 points, which i thank you for ;)


Those bashing vista either have never tried it and have only read about it, which is usually bad things since most people dont tend to write complaints when something is working for them. Or it just doesn't work for them. It works for me and is faster than xp has ever been for me.

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Skype me?: Dickij03
Msn me?: Webmaster@dickij.co.uk
Website?: Digitalwarriros.co.uk


1:06 pm on July 21, 2008 | Joined Aug. 2006 | 209 Days Active
Join to learn more about Dickij03 Wales | Straight Male | 948 Posts | 3512 Points
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